IT Asset & Network

Uptime Monitoring

You hear about outages first – not your customers

By the time customers tell you an application is unreachable, it is long too late. Uptime monitoring checks endpoints around the clock while answering the question most availability figures fail on: what counts as an outage in the first place. It assesses in four states rather than two, registers an outage only after several consecutive failures, verifies the content of the response rather than just the status code, and counts maintenance windows separately so the figure holds up in a contract.

ISO 27001ITIL
Features

Your benefits

1

Detect outages instantly

Configured endpoints are checked continuously; once your thresholds are exceeded an outage is reliably detected.

2

Response times in detail

Measuring DNS, connect, TTFB and total time shows not only whether but also where things slow down – ideal for root-cause analysis.

3

Real-time notifications

Admins are notified immediately on outage and recovery – you lose not a minute of valuable response time.

4

Respond automatically

Triggered RuleChain reactions kick off follow-up actions automatically; built-in SSRF protection keeps the monitoring itself secure.

Capabilities

Capabilities in detail

  • Four check types: HTTP, TCP, ping and heartbeat
  • Four states: up, degraded, down and error
  • Dedicated slow threshold per endpoint
  • Outage only after a configurable number of consecutive failures
  • Expected and forbidden keyword in the response
  • JSON path with target value for API endpoints
  • Expected status codes, HTTP method, headers, body and basic auth
  • Response times split by DNS, connection, first byte and total
  • Heartbeat with token and grace period for jobs that must report in
  • Certificate monitoring with expiry, issuer and advance warning
  • Maintenance windows with recurrence, counted separately in statistics
  • Downtimes with cause, duration and maintenance flag
  • Daily statistics with availability percentage and average response time
  • SLA target value configurable per endpoint
  • Probing centrally or via the agent from the internal network
  • Linking to IT system and KPI instance
  • SSRF check of the target against private address ranges before every probe
  • Rule chain triggers on outage, recovery and expiring certificates
  • Incident reports with history: investigating, identified, monitoring, resolved
  • Impact level per report from minor to critical
  • Reports linkable to the measured downtime and to several endpoints
  • Publication on the trust center as a separate permission, distinct from editing
Result

An availability figure you can define, evidence and put into a contract, rather than one you argue about later.

Experience Uptime Monitoring live

Schedule a no-obligation demo – we will show you the module with your own use cases.