The complete catalog
82 requirements across 21 sections, from top management commitment through service level management to release and deployment. Maintained as an OSCAL catalog like the other frameworks.
ISMS & Risk
FitSM
Maturity comes from the data, not from a workshop
FitSM is the lean counterpart to ISO 20000: 82 requirements across seven general sections and fourteen processes, designed for organisations serious about IT service management without taking on a certification project. The usual route there is a maturity workshop in which people estimate where they stand. This module takes a different path: it reads the actual state from the modules already running and derives a proposed assessment per requirement.
FitSMISO 20000ITIL
Features
Your benefits
Evidence from live operations
The assessment reads from fifteen modules you already run. No separate data collection project, no parallel spreadsheet.
An empty instance is not compliant
Every check reports its population. "Zero of zero services without an SLA" is trivially true and is not reported as one hundred percent conformity.
The proposal does not replace you
The automatic result is a proposal and never overwrites a manual assessment. If a module is missing, the result reads "not evaluable" rather than silently "met".
Capabilities
Capabilities in detail
- Complete FitSM-1 catalog with 82 requirements
- Seven general sections GR1 to GR7
- Fourteen processes PR1 to PR14
- Catalog maintained as an OSCAL framework
- Evidence mapping onto the existing modules
- Automatic conformity check from actual data
- Rating levels met, partial, not met, not evaluable
- Population reported for every check
- Manual override per requirement
- Cockpit with conformity status
- Disabled modules yield "not evaluable" rather than an error
Result
A FitSM maturity level fed by operations rather than self-assessment, one that honestly says "not evaluable" where data is missing.
Experience FitSM live
Schedule a no-obligation demo – we will show you the module with your own use cases.