Terms on the contract, not in someone head
Hourly rates per activity and role, quota per period optionally with carry-over, flat fees and rounding – as a billing agreement on the contract from contract management.
Suppliers & Quality
Service Billing
Recorded time becomes a billing proposal – with no spreadsheet in between
In many organisations a spreadsheet sits between the time logged in a ticket and the invoice, filled in by hand at month end – with all the errors that entails. Service billing closes that gap: hourly rates and billing agreements hang off the contract, times come from ITSM, and at month end a proposal per contract is ready.
ITIL
Features
Your benefits
Quota consumption is visible
The monthly proposal shows how much of the quota is used – before the client asks why the invoice is higher.
Approval and lock
Four-eyes approval can be switched on per tenant. Once approved the proposal is locked and cannot be quietly altered.
Accounting stays accounting
Export as a DATEV posting batch, CSV or draft invoice in lexoffice and sevDesk. The module deliberately does not create invoice numbers or handle GoBD and e-invoicing.
Experience Service Billing live
Schedule a no-obligation demo – we will show you the module with your own use cases.