Platform & AI

Assistant

A companion that knows the manual for the current page and only acts when you confirm

A platform with more than a hundred modules has a manual nobody reads cover to cover. The assistant therefore sits on every page, in the admin area and the self-service portal alike, and brings the manual pages that match the current page. With AI enabled it answers questions on data protection, IT security, business continuity, occupational safety and quality management. In intervention mode it proposes what could be entered or created. None of it is carried out before the person confirms.

DSGVO Art. 5
Features

Your benefits

1

Propose, do not act

The assistant only proposes changes. Only confirmation carries them out, with the person's rights and in the same tenant. Unconfirmed proposals expire after an hour, and the person saves forms themselves.

2

Decisions stay with people

Certain decisions the assistant cannot propose at all, such as accepting a risk or marking a finding as accepted.

3

Built for data minimisation

Personal names reach the AI model only as placeholders. Conversations are permanently deleted once the retention period ends. Answers touching on law carry a fixed notice: no legal advice.

Capabilities

All capabilities at a glance

  • Companion on every page, in the admin area and self-service portal
  • Eight characters to choose from, can be hidden at any time
  • Matching manual pages for the current page
  • Subject questions with AI enabled
  • Intervention mode: form values and changes as proposals
  • Execution only after confirmation, with the person's rights
  • Blocked decisions such as risk acceptance
  • Pseudonymisation of personal names towards the AI model
  • Automatic deletion of conversations after the retention period
Result

Help where the question arises, and intervention only when a person confirms it.

Experience Assistant live

Schedule a no-obligation demo – we will show you the module with your own use cases.