Platform & AI

Working Calendar

So the SLA clock does not keep running on public holidays

A four-hour response time means something different on 24 December than on a Tuesday morning. The working calendar ships the public holidays of all German states and adds your own closures – the SLA clock and vendor deadlines in ITSM then skip them.

ITIL
Features

Your benefits

1

Holidays ship with the release

All 16 German states, movable feasts computed from Easter Sunday, plus regional holidays – with no maintenance effort.

2

Your own closures on top

Shutdown periods and closures per tenant or site, full or half day, recurring annually; partial holidays can be selected.

3

A calendar per site

Every site gets its calendar, the tenant a default. With the module switched off everything calculates with weekends only, as before.

Experience Working Calendar live

Schedule a no-obligation demo – we will show you the module with your own use cases.